DOCUMENT:Q252778 11-JUN-2002 [sna] TITLE :SNA Win9x Host Account Manager Unable to Locate MDB Domain PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbDSupport kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna400sp2 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== If Host Account Manager (UDConfig.exe) was installed using the SNA Windows 95 or Windows 98 client on either a Windows NT Workstation or computer running Windows 95 or Windows 98, the following error may appear after running this configuration tool. Unable to locate Windows NT Account Synchronization Service in the target Windows NT domain. To browse other domains, use the "Select Domain" option of the "File" menu. CAUSE ===== When Host Account Manager is initially installed, you are asked for the Windows NT Domain Name that contains the master database (MDB) where the Host Account Cache (HAC) resides. If the domain name was inadvertently misspelled or the wrong domain name was used (where no HAC is installed), end users would receive this message after running Host Account Manager. RESOLUTION ========== The MdbDomain Registry value must be edited to indicate the correct Windows NT domain name. This value allows the client to find where the MDB cache is stored. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To edit the Registry value: 1. Start Registry Editor (Regedit.exe). 2. Locate the MdbDomain value under the following key in the registry: HKEY_LOCAL_MACHINE\Software\Microsoft\SNA Server\CurrentVersion\HostSecurity\STI\Client NOTE: This Registry key is one path; it may appear wrapped for readability. 3. On the Edit menu, click modify. In the Value data field, type the correct Windows NT domain name and click ok. 4. Quit Registry Editor. MORE INFORMATION ================ Host Account Manager is a configuration tool that gives an end user the ability to add or change his or her own cached entries (user ID and/or password) in a host security domain. The problem described in this article only occurs where the Microsoft SNA Windows 95 or Windows 98 Host Account Manager client is installed on a Windows NT Workstation or computer running Windows 95 or Windows 98. If you install the Microsoft SNA Windows NT Host Account Manager client on a Windows NT Workstation, you are never prompted for the dialog box asking for the location of the Windows NT domain name where the MDB resides. Instead, the SNA Windows NT client knows where to get the MDB just by knowing what Windows NT domain you are logged on to. In addition to this, there will be no Registry entry if the SNA Windows NT Host Account Manager client is installed on a Windows NT Workstation computer. Additional query words: ====================================================================== Keywords : kbDSupport kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbfaq Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ300SP2 kbSNAServ300SP4 Version : WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.