DOCUMENT:Q252844 13-JAN-2001 [sms] TITLE :SMS: Remote Installation in NDS Environments Is Unsuccessful PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbinterop kbnetwork kbClient kbConfig kbSecurity kbsms200 kbsms200bug kbBindery kbDisco ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt a remote installation of the Systems Management Server (SMS) 2.0 client software on Microsoft Windows clients that are also running Windows NT Novell NetWare Directory Services (NDS), the installation may not be successfully completed. CAUSE ===== The Windows NT 4.0 clients are configured as NDS clients only. Neither the SMS Client Remote Installation account nor the SMS Service account has administrative rights on the Windows NT workstation. To install the client software on a Windows NT computer whose logged-on user does not have local administrative rights, either the SMS Service account or the SMS Client Remote Installation account will be used. Either account can be used in Windows NT and NetWare environments. At least one of these accounts must have local administrative rights on the computers on which the SMS client software will be installed or the installation will not succeed. WORKAROUND ========== To work around this behavior, use one of the following procedures: - Make all Windows NT clients in NetWare environments members of the Windows NT domain in which the SMS Service account exists. Even though such clients may not log on to that domain, those clients need to have machine accounts so that the SMS Client Remote Installation account or SMS Service account can be used. -or- - Create a local administrative account on each Windows NT computer with the same user name and password as the SMS Service account or the SMS Client Remote Installation account. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server 2.0. MORE INFORMATION ================ During site setup, the SMS Service account is made a member of the domain Administrators group for the site server's domain and, therefore, it has administrative rights on all Windows NT computers in that domain. The SMS Client Remote Installation account does not need to be a member of the domain Administrators group, but it does need local administrative rights on the computers on which the SMS client software will be installed. Additional query words: prodsms ====================================================================== Keywords : kbinterop kbnetwork kbClient kbConfig kbSecurity kbsms200 kbsms200bug kbBindery kbDiscovery kbNDS kbOSNovell Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.