DOCUMENT:Q255212 08-AUG-2001 [winnt] TITLE :Event Viewer Records Event ID 8020 Errors for DSMN PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Event Viewer records the following Event ID 8020 error message for the Directory Service Manager for NetWare (DSMN): Event ID 8020 The synch agent services failed to modify account [username] on the NetWare server [servername] due to error 10256 The synch agent services failed to modify account [username] on the NetWare server [servername] due to error 10239 RESOLUTION ========== To work around this behavior, do one of the following: 1. Remove the specified user account from the NetWare-based server. DSMN then recreates the account as part of the normal synchronization. 2. Remove the NetWare-based server from DSMN management, and then add it back. MORE INFORMATION ================ To determine what DSMN action caused the error, subtract 10001 from the error (10256 - 10001) or (10239 - 10001), and convert the decimal number to hexadecimal. The hexadecimal number is the NetWare error returned to DSMN by NetWare when the error occurred. The error 10239 maps to a NetWare error of 238(EE), which maps to ERROR_OBJECT_ALREADY_EXISTS. The error 10256 maps to a generic NetWare error of 255(FF). This can be any of several errors, depending on the DSMN actions. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.