DOCUMENT:Q255794 08-MAY-2002 [winnt] TITLE :International Calling Card Sequence Extended in DUN PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP5 OPER/SYS: KEYWORDS:kbtool kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP5 - Microsoft Windows NT Workstation versions 4.0, 4.0 SP5 ------------------------------------------------------------------------------- SYMPTOMS ======== The international calls calling card dialog box was changed after Service Pack 4 to allow you to type information in individual steps instead of a single long string. This organizes the string for users, but limits the number of steps you can use when dialing international calls. This may cause a problem completing international calls using calling cards. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Size File name Platform ------------------------------------------------------ 02/25/2000 04:19p 196,880 Tapi32.dll Alpha 02/25/2000 11:09a 53,520 Tapiui.dll Alpha 02/25/2000 04:20p 110,352 Tapi32.dll I386 02/25/2000 11:11a 49,424 Tapiui.dll I386 STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0. MORE INFORMATION ================ The fix creates an additional step in the international calling card sequence dialog box to give you more flexibility when using long complex strings. You can find the dialog box by locating the Dial-Up Networking (DUN) connectoid, clicking Location, clicking Calling Card, and then clicking International Calls. Additional query words: credit ====================================================================== Keywords : kbtool kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTSsearch kbWinNTS400sp5 kbWinNTS400search kbWinNTS400 Version : winnt:4.0,4.0 SP5 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.