DOCUMENT:Q255861 08-AUG-2001 [winnt] TITLE :"Event Log File Is Corrupt" Error When Opening an Event Log File PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0a,4.5 OPER/SYS: KEYWORDS:kberrmsg kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to open an event log file that was copied from the original file while the Event Log service was running, you may receive the following error message: The event log file is corrupt. If you open event log files sent in e-mail using the Server Status tool in Small Business Server (SBS), you may also receive the same error message. CAUSE ===== This behavior occurs because the Event Log service has an open handle to the *.evt file. RESOLUTION ========== To work around this issue, use any of the following methods: - Open event log files using the Open command on the Log menu if you saved the files using the Event Viewer Save As command on the Log menu. - Make copies of the original event log files without using the Save As command if the Event Log service is disabled: 1. Set the Event Log service to disabled, and then restart the computer. 2. Copy the *.evt file(s) to another folder or computer. Event Viewer does not start until the Event Log service is started. 3. Set the startup value for the Event Log service back to automatic, and then start the service. - Use the Dumpel.exe resource kit tool to dump the event logs into a text file while the Event Log service is running (for example, dumpel.exe -f system.out -l system). REFERENCES ========== For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q206848 Windows NT Service Pack 4.0 Tools Not Included on CD-ROM Additional query words: smallbiz damaged ====================================================================== Keywords : kberrmsg kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a kbSBServ450 Version : winnt:4.0,4.0a,4.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.