DOCUMENT:Q258423 06-AUG-2002 [sms] TITLE :Preferred Sender Capability Does Not Work with Starburst Sender PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbsms200bug kbsms120 kbsms120bug kbsms200preSP3fix kbsms200SP3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using the Starburst sender with Systems Management Server (SMS), the optional "Preferred Sender" package property does not function properly. Typically, this package property causes SMS to favor the selected sender over higher-priority senders that may be available for the destination address. When the Starburst sender is selected as the preferred sender for a given package, SMS does not override any higher-priority addresses in favor of the Starburst sender. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3. MORE INFORMATION ================ The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Additional query words: prodsms ====================================================================== Keywords : kbsms200bug kbsms120 kbsms120bug kbsms200preSP3fix kbsms200SP3fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 Version : :2.0,2.0 SP1,2.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.