DOCUMENT:Q258856 20-MAY-2000 [iis] TITLE :Index Server Does Not Display PPT Title Information PRODUCT :Internet Information Server PROD/VER:WINDOWS:2000; winnt:2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 2.0 - Microsoft Excel 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Microsoft Excel 2000, Index Server no longer displays the title information for PPT files. CAUSE ===== Excel 2000 installs new versions of some Index Server DLL files. RESOLUTION ========== To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a). To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base: Q245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) WORKAROUND ========== To work around this problem, do one of the following: - Reinstall Index Server. -or- - Copy the files from Index Server 2.0. To do this, perform the following steps: 1. Type the following command at the command prompt: net stop "content index" 2. If Windows NT 4.0 Service Pack 6 is installed, then type the following command at the command prompt: net stop "protected storage" /y 3. Copy the following Index Server 2.0 files to the \System32 folder: 10/22/1997 06:05 97.10.21.0 210,944 Offfilt.dll x86 10/10/1997 13:22 6.0.579.0 72,416 Nlhtml.dll x86 10/30/1997 06:08 5.0.1696.1 141,584 Msidxs.dll x86 10/30/1997 06:08 5.0.1696.1 17,168 Qperf.dll x86 10/30/1997 06:08 5.0.1696.1 906,512 Query.dll x86 4. Delete the files in the Catalog folder. 5. Restart the computer. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.This problem was corrected in Microsoft Office 2000 SR-1/SR-1a. Additional query words: ====================================================================== Keywords : Technology : kbIdxServSearch kbExcelSearch kbAudDeveloper kbExcel2000 kbExcel2000Search kbIdxServ200 kbExcelWinSearch Version : WINDOWS:2000; winnt:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.