DOCUMENT:Q259183 08-MAY-2002 [sms] TITLE :SMS: Command Clean Utility Does Not Properly Clean History Recor PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbsms120 kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Command Clean (Cmdclean.exe) utility to clean a Systems Management Server (SMS) database, history records are not properly removed if the computer's time is set to a date after 12/31/1999. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this software should have the following file attributes or later: Date Time Size File name Platform Version ----------------------------------------------------------- 05/10/2000 4:53pm 29,504 Cmdclean.exe Intel 1.2.0.0 05/10/2000 4:53pm 40,208 Cmdclean.exe Alpha 1.2.0.0 NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. WORKAROUND ========== You can clean history records from an SMS site manually. To do so: 1. Start the SMS Administrator console. 2. Click the Sites window. 3. On the Edit menu, click Delete Special. 4. In the Delete box, click "Machine history records". 5. Set the appropriate date range by using either the Dated Before or Older Than boxes. 6. Click OK to begin deletion. It is a good idea to delete aged history records as part of regular site maintenance. STATUS ====== Microsoft has confirmed that this is a problem in the Command Clean utility for Systems Management Server version 1.2. Additional query words: prodsms ====================================================================== Keywords : kbsms120 kbsms120bug Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.