DOCUMENT:Q259874 11-DEC-2001 [winnt] TITLE :Error Message: The System Can Not Log You On (6A6) PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to log on to the console on a computer that is running Windows NT Server 4.0, Terminal Server Edition, you may receive the following error message: The system can not log you on (6a6) please contact your system administrator CAUSE ===== One of the programs that runs as a service is not starting properly because of an invalid Remote Procedure Call (RPC) binding. RESOLUTION ========== Set the startup method for the service to Manual and then restart the server. Typically, the most recently installed service is the problem. To change the startup method for the service, use either of the following methods. Method 1 -------- Use Server Manager on another Windows NT-based server to gain access to the server that is experiencing the problem: 1. Start Server Manager on another Windows NT-based server. 2. Click the server that is experiencing the problem. 3. On the Computer menu, click Services. 4. Set the problem service's startup type to Manual. 5. Restart the server that is experiencing the problem. Method 2 -------- If the first method is not possible, you can install a parallel copy of Windows NT and then set the service startup to Manual by editing the registry from the parallel copy. For additional information about how to do this, click the article number below to view the article in the Microsoft Knowledge Base: Q165748 How to Disable a Service or Device that Prevents Windows NT from Booting Additional query words: wts ====================================================================== Keywords : kbenv kberrmsg Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.