DOCUMENT:Q260335 08-MAY-2002 [sms] TITLE :SMS: SQL Provider May Fail to Install on Remote SQL Server PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Systems Management Server version 2.0 on a server and use a remote server as the SQL Server computer, the Systems Management Server setup fails. CAUSE ===== If NetWare's Client Redirector version 4.7 or earlier is installed, and a drive is mapped to a NetWare share/volume, the provider on the SQL Server computer fails to connect back to Systems Management Server. WORKAROUND ========== Remove any mapped drives to NetWare shares and/or volumes, and then attempt to install Systems Management Server. MORE INFORMATION ================ You may find error 487 (Attempt to Access Invalid Address) located on the root of the drive in the Systems Management Server Setup.log file where Systems Management Server is being installed. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.