DOCUMENT:Q260357 08-MAY-2002 [iis] TITLE :HEAD Request Returns Both Header and Body PRODUCT :Internet Information Server PROD/VER::5.0 OPER/SYS: KEYWORDS:kbWin2000SP2Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you map an extension to Ssinc.dll to use server-side include files, if you send a HEAD request for such a mapped file to the Web server, the request returns both header and body rather than just the header. CAUSE ===== This problem occurs because Ssinc.dll does not recognize the HEAD request. WORKAROUND ========== To work around this problem, add the HEAD request type to the "exclusion" list in the Application mapping properties of the Web site. The problem no longer occurs because the Web server (not Ssinc.dll) handles the verb checking. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, please see the following article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ------------------------------------------------------------- 5/17/2000 8:34am 5.0.2195.2096 41,232 Ssinc.dll x86 STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server 5.0. Additional query words: ====================================================================== Keywords : kbWin2000SP2Fix Technology : kbiisSearch kbiis500 Version : :5.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.