DOCUMENT:Q261246 24-JUN-2000 [sms] TITLE :SMS: Sms20info Tool Added to Support.exe in SMS 2.0 Service Pack PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 SP2 OPER/SYS: KEYWORDS:kbsms200 kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP2 ------------------------------------------------------------------------------- SUMMARY ======= The Support.exe file included on the Systems Management Server (SMS) Service Pack CD-ROM includes many useful tools for SMS 2.0 administrators. The SMS 2.0 Information Gathering Utility is added to Service Pack 2 through the SMS 2.0 Supportability Files (Support.exe). For additional information on how to obtain the latest Systems Management Server 2.0 service pack, click the article number below to view the article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack MORE INFORMATION ================ Sms20info.exe is a utility that gathers the following information from a 2.0 Site Server running Microsoft Windows NT 4.0 or Microsoft Windows 2000: - Creates SMSINFO_[Sitecode] directory on the "c:" drive to store retrieved information - Creates WINMSD report for Site Server - Dumps SMS Registry Key - Creates SMS\Inboxes directory summary - Creates SMS\Bin\ directory summary - Copies all Logs from \SMS\Logs directory - Stops and Starts WMI service on Site Server - Launches Microsoft Internet Explorer and points it to the Microsoft File Exchange (MSFE) server to upload the gathered information and files (optional) To extract and install the SMS 2.0 Supportability Files, run Support.exe. Note: Administrative rights on the targeted Site Server are required when you run this utility. Write access to the location from which this utility is run is also required. Currently this utility does not produce a WINMSD report for a Windows 2000 Site Server if it is run on Windows NT 4.0. Additional query words: prodsms list ====================================================================== Keywords : kbsms200 kbsms200sp2fix Technology : kbSMSSearch kbSMS200SP2 Version : winnt:2.0 SP2 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.