DOCUMENT:Q262962 06-AUG-2002 [winnt] TITLE :Cluster Service Does Not Start with Event ID 7000 PRODUCT :Microsoft Windows NT PROD/VER::2000,4.0 OPER/SYS: KEYWORDS:w2000mscs kbClustering ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows 2000 Advanced Server ------------------------------------------------------------------------------- SYMPTOMS ======== When you enable cluster logging, the Cluster service may not start when you restart the computer, and may generate the following events in the System log: Event ID: 7000 Source: Service Control Manager Description: The Cluster Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Event ID: 7009 Source: Service Control Manager Description: Timeout (120000 milliseconds) waiting for service to connect. If you attempt to start the Cluster service manually by using the Services tool in Control Panel, or by using the Services tool in Computer Management, you may receive the following error message: Could not start the Cluster Server service on Error 2186 The service is not responding to the control function CAUSE ===== This issue can occur if cluster logging has been configured incorrectly. RESOLUTION ========== To resolve this issue, please see the following article in the Microsoft Knowledge Base for information about how to enable cluster logging: Q168801 How to Enable Cluster Logging in Microsoft Cluster Server Also, verify that the path for the ClusterLog variable is a valid local path. MORE INFORMATION ================ For additional information about a related topic, click the article number below to view the article in the Microsoft Knowledge Base: Q216237 Cluster Server Will Not Start If Cluster Log Directory Is Not Created Additional query words: MSCS ====================================================================== Keywords : w2000mscs kbClustering Technology : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbwin2000Search kbWinAdvServSearch Version : :2000,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.