DOCUMENT:Q263121 04-AUG-2000 [iis] TITLE :Internet Services Manager MMC Not Added to Windows Start Menu PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbOSWin2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== On computers running Windows 2000 Server, if IIS is installed, the Internet Services Manager (ISM) is added to the Windows "Administrative Tools" menu. However, on computers running Windows 2000 Professional, this menu item is not created. NOTE: The ISM starts the Microsoft Management Console (MMC) with the Internet Information Services snap-in loaded. The snap-in file that the ISM opens is located in %SystemRoot%\System32\Inetsrv\Iis.msc. RESOLUTION ========== Use one of the following resolutions to start the IIS snap-in: Resolution 1: In the Windows Control Panel, open Administrative Tools, and then open Internet Services Manager. Resolution 2: 1. On the Windows desktop, right-click My Computer, and then click Manage. 2. Open Services and Applications. 3. Open Internet Information Services. Resolution 3: Create a shortcut to %SystemRoot%\System32\Inetsrv\Iis.msc. Resolution 4: 1. Click the Start menu, and then click Run. 2. Type "Mmc.exe" (without the quotation marks) and then click OK. 3. In the MMC, click the Console menu, then click "Add/Remove Snap-in". 4. Click Add, and then select the Internet Information Services snap-in. 5. Click Add, click Close, and then click OK to return to the main MMC window. 6. From the Console menu, click Save, and then click Save (using the default file extension of .msc). 7. The next time you need to use the Internet Information Services snap-in, open the .msc file you just saved. NOTE: You can add additional snap-ins to this .msc file for your convenience. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q262632 PWS Does Not Run on Windows 2000 Professional Additional query words: iis 5 Personal Web Server Peer Services win2kpro w2kpro akz ====================================================================== Keywords : kbOSWin2000 Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.