DOCUMENT:Q263371 30-JUL-2000 [sms] TITLE :Software Inventory Enumerates, Inventories NTFS Reparsed Volumes PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 SP2 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms200preSP3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When a computer that is running Microsoft Windows 2000 and is a Systems Management Server client has an NTFS file system volume mounted to a folder, the Software Inventory client agent inventories the contents of the folder as a folder, and then again as a volume. As a result of this, the Software Inventory process takes a considerably long time to complete, particularly on servers where multiple mount points are defined. This results in unnecessary time, processor utilization, and disk input/output (I/O), and may cause performance issues on servers. CAUSE ===== The Software Inventory client agent cannot distinguish between a normal folder and a folder that reparses (input broken down again into small chunks) to a volume. If a volume is mounted multiple times, each instance is duplicate work for the inventory agent. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms200preSP3 Technology : kbSMSSearch kbSMS200SP2 Version : winnt:2.0 SP2 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.