DOCUMENT:Q263378 05-AUG-2000 [sms] TITLE :SMS: Software Distribution 'Stop Program' Does Not Work Properly PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbsms200 kbsms200preSP3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== The Software Distribution Stop Program option may not stop the program completely. The program stops but the Windows NT Virtual DOS Machine (NTVDM) process and its subprocesses are left running. In Systems Management Server (SMS) 2.0 Service Pack 2 (SP2), this behavior does not occur for all 32-bit programs. In Microsoft Windows 2000 and Microsoft Windows NT 3.51 and 4.0, the program seems to quit, but Advertised Programs Manager (APM) still reports the program as running. CAUSE ===== When you use the Stop Program option in SMS, you cannot stop a 16-bit program that has exceeded its allotted time by 15 minutes. WORKAROUND ========== To work around this behavior, manually stop the Ntvdm.exe process. Additional query words: prodsms APM ====================================================================== Keywords : kbsms200 kbsms200preSP3 Technology : kbSMSSearch kbSMS200SP1 kbSMS200SP2 Version : winnt:2.0 SP1,2.0 SP2 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.