DOCUMENT:Q263708 20-OCT-2000 [sms] TITLE :SMS: Event ID 7016 with Remotely Possible or ControlIT Software PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SUMMARY ======= When you perform a hardware inventory on a system that has Remotely Possible or ControlIT software installed, the system event log may log the following message: Event ID: 7016 Source: Service Control Manager Type: Error Category: None Description: The ControlIT service has reported an invalid current state 0. MORE INFORMATION ================ The event ID does not affect the functionality of Systems Management Server 2.0. Remotely Possible has been renamed ControlIT. Information about ControlIT and Computer Associates can be found at the Computer Associates Web site: http://www.cai.com Computer Associates International, Inc. (CA) acquired Avalan Technology, Inc., and its product, the Remotely Possible family of remote control software, in November, 1997. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodsms ====================================================================== Keywords : kbsms200 Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.