DOCUMENT:Q264714 10-AUG-2000 [sms] TITLE :SMS: WIN9X Clients Fail to Run Advert. w/ Status Message 10003 PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbClient kbConfig kbMMC kbsms200 kbAdvertisement kbPackage kbsmsAdmin kbSoftwareDist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Windows 95 and Microsoft Windows 98 clients fail to run an advertisement and report a status message 10003 with error 1317, "The specified user does not exist." The following error message is logged in the Smsapm32.log file on the client: ACCOUNT MGR : ERROR: Could not get APM run account data for site 'XXX' ACCOUNT MGR : Could not get data blob for site 'XXX' SCHED DATA : Return code = 0x525; The specified user does not exist CAUSE ===== When you create a new program using the Systems Management Server Administrator console, you can enable the following settings: - "Run with administrative rights" - "Use Windows NT client software installation account" However, only Microsoft Windows NT clients can run programs using the NT client software installation account. Note that Windows 95 and Windows 98 clients still attempt to run such a program as long as they are in the targeted collection and are not excluded by the "This program can only run on specified platforms" setting. This is because the Windows 95 and Windows 98 operating systems can only execute a process in the logged-on user's context. The concept of multiple user contexts does not exist. WORKAROUND ========== If you need to advertise a program that must run with administrative privileges to Windows 95, Windows 98 clients, and Windows NT clients in a single advertisement, enable the "Run with administrative rights" setting but not "Use Windows NT client software installation account" setting. Windows 95 and Windows 98 clients can successfully execute such a program in the logged-on user's context. Additional query words: prodsms ====================================================================== Keywords : kbClient kbConfig kbMMC kbsms200 kbAdvertisement kbPackage kbsmsAdmin kbSoftwareDist Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.