DOCUMENT:Q268480 08-AUG-2001 [winnt] TITLE :Workstation Service Does Not Start, Event Viewer Records 'Duplic PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you restart your computer, the Workstation service, Server service, or Messenger service may not start, and Event Viewer may record many error messages relating to a duplicate name on the network. CAUSE ===== This behavior can occur when the Windows Internet Name Service (WINS) database contains incorrect static mappings for the server. RESOLUTION ========== To resolve this behavior, remove the incorrect static mappings from the WINS database. MORE INFORMATION ================ To remove the incorrect static mappings, follow these steps: 1. Start WINS Manager. 2. In the right pane of the WINS Manager window, select the IP address of the WINS server that contains the static mappings. 3. On the Mappings menu, click Static Mappings. 4. Select the static mappings for the server that is experiencing the problem, and then click Delete Mapping. 5. Click Close, and then quit WINS Manager. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.