DOCUMENT:Q268586 10-AUG-2000 [sms] TITLE :SMS: SMS 2.0 Clients Do Not Complete Installation Due to a Space PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbsetup kbClient kbConfig kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When running the Smsls.bat file during Logon Installation, the client does not complete the installation process and no logs appear in the %systemroot%\ms\sms\logs directory. CAUSE ===== In the Smsls.bat file, several calls are based on the TEMP environment variable. If this variable is set to a path that has a space in it, then the attempt to find and execute Slownet.exe in the SLOWNET section of the Smsls.bat file fails due to a misinterpretation of the command line. WORKAROUND ========== Modify the TEMP environment variable on the desired System Management Server (SMS) client workstation so it no longer has spaces in the path. On a Microsoft Windows 95 or Microsoft Windows 98 Computer ---------------------------------------------------------- 1. Modify this variable within the Autoexec.bat file on the client. 2. The variable should be listed in a line similar to "SET TEMP" or "SET TMP." 3. Make sure that there is no space in the location, particularly any trailing spaces. On a Microsoft Windows NT 4.0 Workstation ----------------------------------------- 1. Right-click the My Computer icon on the desktop, and then click Properties. 2. On the Environment tab, under the "User Variables for Administrator", locate either the TEMP, or the TMP variable (both may exist). 3. Select the TEMP or TMP variable next to Value. 4. Make sure that there is no space in the location, particularly any trailing spaces. On a Microsoft Windows 2000 Computer ------------------------------------ 1. Right-click the My Computer icon on the desktop, and then click Properties. 2. On the Advanced tab, click Environment Variables. 3. Under the "User Variables for Administrator", locate either the TEMP, or the TMP variable (both may exist). 4. Select the TEMP or TMP variable, and then click Edit. 5. Make sure that there is no space in the location, particularly any trailing spaces. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q161412 SMS: 'Too Many Parameters' Error When Running Smsls.bat Additional query words: prodsms ====================================================================== Keywords : kbsetup kbClient kbConfig kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 Version : winnt:2.0,2.0 SP1,2.0 SP2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.