DOCUMENT:Q269036 23-OCT-2000 [winnt] TITLE :Windows Services for UNIX 2.0 Beta Version Is Not Uninstalled PRODUCT :Microsoft Windows NT PROD/VER::2.0 OPER/SYS: KEYWORDS:kberrmsg kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Services for UNIX, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to install Windows Services for UNIX 2.0, you may receive the following error message: Windows Installer - Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel. You may also receive the following messages: Windows Services For UNIX Installer Information - The beta version of Services for UNIX has expired. Services For UNIX Installation: Fatal Error - Installation ended prematurely because of an error. CAUSE ===== This behavior occurs because the Beta version of Windows Services for UNIX has expired. When it expires, you cannot invoke Windows Installer to uninstall it. STATUS ====== Microsoft has confirmed this to be a problem in Windows Services for UNIX 2.0 Beta. MORE INFORMATION ================ To resolve this issue, contact Microsoft Product Support Services, Microsoft Windows NT/Windows 2000 Support, for a utility to remove the Beta version of the product. Refer to this Microsoft Knowledge Base article number; there is no charge for this support. Additional query words: ====================================================================== Keywords : kberrmsg kbsetup Technology : kbWinServiceUNIX200 kbWinServiceUNIXSearch Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.