DOCUMENT:Q271216 08-MAY-2002 [winnt] TITLE :Fix for E-mail Issues Between 128-Bit and 56-Bit Encryption PRODUCT :Microsoft Windows NT PROD/VER::3.02,4.0,4.01,5,5.01,5.01 Service Pack 1,5.5 OPER/SYS: KEYWORDS:kbSecurity kbWinNT400PreSP7Fix kbgraphxlinkcritical ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Internet Explorer versions 3.02, 4.0, 4.01, 5, 5.01, 5.01 Service Pack 1, 5.5 for Windows 95 - Microsoft Internet Explorer versions 5, 5.01, 5.01 Service Pack 1, 5.5 for Windows 98 - Microsoft Internet Explorer versions 5.01, 5.01 Service Pack 1, 5.5 for Windows 98 Second Edition - Microsoft Internet Explorer versions 5, 5.01, 5.01 Service Pack 1, 5.5 for Windows NT 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== If you configure your Windows NT 4.0-based computer with 128-bit encryption, set the locale to France, and then respond to an e-mail message that was sent from Microsoft Outlook Express on a computer with 56-bit encryption, the computer may stop responding (hang) even if you have applied the patch that is described in the following Microsoft Knowledge Base article: Q263305 High-Encryption Configuration Prevents Outlook Express Replies NOTE: If you have not installed the patch that is described in article Q263305, you do not need to install it before installing the fix that is described in this article. RESOLUTION ========== Windows NT 4.0 -------------- To resolve this problem, obtain the individual package referenced below or obtain the Windows NT 4.0 Security Rollup Package. For additional information on the SRP, click the article number below to view the article in the Microsoft Knowledge Base: Q299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP) The following file is available for download from the Microsoft Download Center: DownloadDownload Francfix.exe now (http://www.microsoft.com/Downloads/Release.asp?ReleaseID=23658) For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. After it is posted, the file is housed on secure servers that prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later: Date Time Size File name -------------------------------------------- 08-09-2000 2:56p 39,416 KB Francfix.exe Microsoft Windows NT Server version 4.0, Terminal Server Edition ---------------------------------------------------------------- To resolve this problem, obtain the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base: Q317636 Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbSecurity kbWinNT400PreSP7Fix kbgraphxlinkcritical Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbIEsearch kbZNotKeyword2 kbIENT400Search kbIE95Search kbIE500Search kbZNotKeyword3 kbIE98Search kbIE302Win95 kbIE400Win95 kbIE401Win95 kbIE500Win95 kbIE501Win95SP1 kbIE550Win95 kbIE500Win98 kbIE501Win98 kbIE501Win98SP1 kbIE550Win98 kbIE501Win98SE kbIE501Win98SESP1 kbIE550Win98SE kbIE501WinNT400SP1 kbIE500WinNT400 kbIE501WinNT400 kbIE550WinNT400 kbIE98SESearch kbIE501Win95 kbIE550Search Version : :3.02,4.0,4.01,5,5.01,5.01 Service Pack 1,5.5 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.