DOCUMENT:Q271970 08-MAY-2002 [winnt] TITLE :Cron Service May Stop Unexpectedly Because of Access Violation PRODUCT :Microsoft Windows NT PROD/VER:: OPER/SYS: KEYWORDS:kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Services for UNIX Add-On Pack ------------------------------------------------------------------------------- SYMPTOMS ======== The Cron service may stop unexpectedly after some jobs have been started. When this occurs, the Cron service reports CreateNamedPipe error 2 or 231. Typically, the Event log records an entry similar to the following message: Event Type: Error Event Source: CronService Event Category: None Event ID: 1001 Date: 8/5/2000 Time: 8:57:49 AM User: N/A Computer: LC2-LFD10 Description: Cron Service Win32 API CreateNamedPipe failed with the error 2 CAUSE ===== Cron.exe generates an access violation because of an insufficient error message buffer and resultant data corruption. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform -------------------------------------------------------------- 12/11/2000 05:08p 5.1999.922.2 176,640 Cron.exe Intel For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q282858 Cron Jobs Stop Running STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbenv kberrmsg Technology : kbWinNTsearch kbWinNTServicesUnix Version : : Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.