DOCUMENT:Q273755 31-JUL-2001 [iis] TITLE :Access Violation in Mmc.exe Starting Server Certificate Wizard PRODUCT :Internet Information Server PROD/VER::5.0 OPER/SYS: KEYWORDS:kbiis500prod2web kbProd2Web ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start the Web Server Certificate Wizard in the Internet Information Services (IIS) 5.0 snap-in, the following error message occurs in Mmc.exe: Program Error Mmc.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created. CAUSE ===== The Xenroll.dll file is unregistered. RESOLUTION ========== To register the Xenroll.dll file, type the following from the command line: "regsvr32 xenroll.dll" (without the quotation marks) STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Services version 5.0. Additional query words: IIS 5 MMC Access Violation Server Certificate Wizard ====================================================================== Keywords : kbiis500prod2web kbProd2Web Technology : kbiisSearch kbiis500 Version : :5.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.