DOCUMENT:Q273853 11-JUN-2002 [sms] TITLE :Installing SMS Admin Console on Secondary Site Impacts Hotfix PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbsms200 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== If you install the Systems Management Server (SMS) Administrator console, on a secondary site server, you can prevent successful hotfix installations on that secondary site server. You will see lines in the installation log for the hotfix, similar to the following example: *** Installation Started 9/8/00 9:29:28 *** Title: Service Update Source: \\scfsms1\hotfix\Q252717\Q252717.EXE File Overwrite: E:\SMS\LOGS\Q252717r.txt File Overwrite: E:\SMS\LOGS\Q252717p.txt File Overwrite: E:\SMS\LOGS\Q252717q.txt User Rights: Admin The text files get updated, but the hotfix binaries do not. CAUSE ===== This problem occurs because the installation of the Systems Management Server Administrator console changes a registry value critical to the hotfix application. This registry key is: HKLM/SOFTWARE/MICROSOFT/SMS/SETUP/TYPE The Type value should be either 0x1 for a primary Site, or 0x2 for a secondary site. The Administrator console installation process on a secondary site may change this to a greater value, such as 0x6. The hotfix installation checks the Type value for a value of 0x1 (primary site), or 0x2 (secondary site), to verify that the installation is occurring on a site server. Because the value has been modified to a greater value, the installation fails. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. You can resolve this problem by changing the value back to the correct value of 2, and then running the hotfix application again. Note: This behavior does not occur with the SMS Service Pack 2 hotfixes. Additional query words: prodsms ====================================================================== Keywords : kbsms200 Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : :2.0,2.0 SP1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.