DOCUMENT:Q274150 08-NOV-2000 [iis] TITLE :Web Page Does Not Display Data from Include File PRODUCT :Internet Information Server PROD/VER::4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When an HTML or HTM page contains an include file, the data from the include file may not display in the browser. A blank space is displayed where the include file data should be. CAUSE ===== HTML and HTM files do not interpret include files by default. RESOLUTION ========== Map the .html and .htm extensions to the Ssinc.dll file by performing the following steps. Ssinc.dll is the ISAPI filter responsible for parsing server-side include files. 1. In the Internet Service Manager, select the virtual directory where the .htm or .html page resides, right-click the directory, and then click Properties. (If the page resides in the root directory of the Web site, right-click the Web site, and then click Properties.) 2. On the Virtual Directory tab, click the Configuration button. If there is no Configuration button available, click Create, and then click Configuration. (If you are viewing the properties of a Web site, the Configuration button is on the Home Directory tab.) 3. On the App Mappings tab, click Add. 4. In the Executable field, browse to Winnt\System32\Inetsrv\Ssinc.dll, and then click Open. 5. In the Extension field, type .html, and then click OK. 6. Repeat steps 3 through 5 to map the .htm extension to Ssinc.dll. 7. Apply the settings, and then click OK twice. When the client requests the .html or .htm page containing an include file, Ssinc.dll will parse the include file. STATUS ====== This behavior is by design. REFERENCES ========== For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q246806 Access Denied for the Default Document File Mapped to Ssinc.dll Additional query words: iis 5 ====================================================================== Keywords : Technology : kbiisSearch kbiis500 kbiis400 Version : :4.0,5.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.