DOCUMENT:Q276200 13-JUN-2001 [sna] TITLE :BUG: ADO Application May Hang When Using OLE DB Provider for DB2 PRODUCT :Microsoft SNA Server PROD/VER::4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbDSupport kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== An Active Data Object (ADO) application that leverages the OLE DB Provider for DB2 may intermittently stop responding (hang) when the data source is configured to use the Transfer Control Protocol/Internet Protocol (TCP/IP) transport to the remote system. The following Visual Basic sample code shows a typical code-loop scenario in which this problem may occur: ... ... If (rsChrgs.State And adStateOpen) = adStateOpen Then While Not bDone vaRows = rsChrgs.GetRows(100) nTotalRows = UBound(vaRows, 2) For nRow = 0 To nTotalRows DoEvents If bCancel Then Exit Function Next bDone = (nTotalRows < 99) Wend End If ... ... A call to the GetRows function may block indefinitely so that control is not returned to the calling function. The application hangs at this point. CAUSE ===== When the OLE DB Provider for DB2 receives a Distributed Data Management (DDM) General Data Stream (GDS) header that is split across multiple TCP/IP packets, the provider does not work correctly (fails). No errors are reported to the Microsoft Windows NT Application Event Log when the provider fails. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SNA Server 4.0 Service Pack 4. Additional query words: Ddmtcp sp3 sp2 ====================================================================== Keywords : kbDSupport kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400SP2 kbSNAServ400SP3 Version : :4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.