ACC: "There is no license" Err. Msg. Starting Microsoft Access

Last reviewed: January 6, 1998
Article ID: Q141373
The information in this article applies to:
  • Microsoft Access versions 7.0, 97

SYMPTOMS

Novice: Requires knowledge of the user interface on single-user computers.

When you start Microsoft Access 7.0 or 97, you may receive the following error message:

In Microsoft Access 97:

   Microsoft Access can't start because there is no license for it on
   this machine.

In Microsoft Access 7.0:

   Microsoft Access can't be started as there is no license for it on
   this machine.

CAUSE

Microsoft Access is not properly registered on your computer. When you start Microsoft Access, it checks the Windows Registry for the following entry.

In Microsoft Access 97:

   \\HKEY_CLASSES_ROOT\Licenses\8CC49940-3146-11CF-97A1-00AA00424A9F

In Microsoft Access 7.0:

   \\HKEY_CLASSES_ROOT\Licenses\B54DCF20-5F9C-101B-AF4E-00AA003F0F07

NOTE: The same key is used for both the retail version and the run-time version.

If this entry is missing, you receive the error message.

RESOLUTION

There are two ways to resolve this error message. You can uninstall Microsoft Access on your computer, and then reinstall it.

-or-

You can run the Microsoft Access Setup program using a command line switch (/y) to reset your computer's Registry. To reset the Registry, follow these steps:

  1. In Windows 95 and Windows NT 4.0, click the Start button, then click Run (or in Windows NT 3.51, click Run on the File menu in Program Manager or File Manager).

  2. Type a command to run the Microsoft Access Setup program using the /y switch, for example:

          C:\Setup /y
    

  3. In the Installation Maintenance Program box, click Reinstall. The Setup program updates the system Registry for Microsoft Access. When Setup is complete, start Microsoft Access.

REFERENCES

For more information about removing Microsoft Access 7.0 from your hard drive, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q167850
   TITLE     : ACC95: How to Uninstall Microsoft Access 7.0
Keywords          : StpGnrl kberrmsg kbsetup
Version           : 7.0 97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb
Solution Type     : Info_Provided


================================================================================


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 6, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.