DOCUMENT:Q281403 15-AUG-2002 [iis] TITLE :CGI Can't Load DLL in Directory with Extended ASCII Characters PRODUCT :Internet Information Server PROD/VER::4.0,5.0 OPER/SYS: KEYWORDS:kbCOMIS kbWin2000sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When a DLL is in a directory with extended ASCII characters in its name, if a CGI application in a different directory tries to load the DLL, the following error message may occur, even if the directory (containing the DLL) name is in the PATH system environment variable: The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are: NOTE: This error message can occur for other reasons than the one described in this article. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English version of this fix should have the following file attributes or later: For Windows 2000: Date Time Version Size File name --------------------------------------------------------- 1/3/2001 05:48p 5.0.2195.3101 357,136 W3svc.dll For IIS 4.0: Date Time Version Size File name ---------------------------------------------------------- 02/16/2001 09:30a 4.2.760.1 214,544 adsiis.dll 02/16/2001 09:30a 4.2.760.1 330,672 asp.dll 02/16/2001 09:29a 4.2.760.1 55,904 httpodbc.dll 02/16/2001 09:30a 4.2.760.1 98,912 iischema.dll 02/16/2001 09:28a 4.2.760.1 63,472 iislog.dll 02/16/2001 09:29a 4.2.760.1 185,792 infocomm.dll 02/16/2001 09:28a 4.2.760.1 29,520 iscomlog.dll 02/16/2001 09:30a 4.2.760.1 38,256 ssinc.dll 02/16/2001 09:30a 4.2.760.1 25,360 sspifilt.dll 02/16/2001 09:29a 4.2.760.1 229,024 w3svc.dll 02/16/2001 09:29a 4.2.760.1 88,032 wam.dll STATUS ====== Microsoft has confirmed that this is a problem in Internet Information Services 5.0. This problem was first corrected in Windows 2000 Service Pack 3. Additional query words: kbIISCom ====================================================================== Keywords : kbCOMIS kbWin2000sp3fix Technology : kbiisSearch kbiis500 kbiis400 Version : :4.0,5.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.