DOCUMENT:Q283472 17-FEB-2001 [sms] TITLE :SMS: Event ID 7031 Occurs When Installing Secondary Site Server PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP2 OPER/SYS: KEYWORDS:kberrmsg kbinterop kbtool kbServer kbsms200 kbsms200bug kbsms200fix kbUpgrade ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install a secondary site server on a Windows 2000-based server that is also running Terminal Services in Remote Administrator mode, an event ID 7031 message may be reported in the application event log on the computer immediately after you install the server. The following event description is reported: The SMS_BOOTSTRAP service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds. No action. A second, similar event message is reported when you remove the secondary site. These events are reported by the Service Control Manager. WORKAROUND ========== This event message can be safely ignored. This message does not represent an error condition and does not impair secondary site server operation. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kberrmsg kbinterop kbtool kbServer kbsms200 kbsms200bug kbsms200fix kbUpgrade Technology : kbSMSSearch kbSMS200SP2 Version : :2.0 SP2 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.