DOCUMENT:Q292730 15-AUG-2002 [iis] TITLE :FTP Directory Listing Returns Lowercase File Names PRODUCT :Internet Information Server PROD/VER::4.0,5.0 OPER/SYS: KEYWORDS:kbDSupport kbCOMIS kbWin2000PreSP3Fix kbWin2000sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you request a directory listing from the FTP service, if the files are stored on a remote share, the directory listing always returns the file names in lowercase. RESOLUTION ========== Internet Information Server 4.0 ------------------------------- A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ------------------------------------------------------------- 03/31/2001 10:35 4.2.761.1 36,864 Ism.dll x86 Internet Information Server 5.0 ------------------------------- To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English version of this fix should have the following file attributes or later: Date Time Version Size File name ------------------------------------------------------------- 4/3/2001 06:43p 5.0.2195.3450 117,008 Ftpsvc2.dll STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3. Additional query words: kbIISCom ====================================================================== Keywords : kbDSupport kbCOMIS kbWin2000PreSP3Fix kbWin2000sp3fix Technology : kbiisSearch kbiis500 kbiis400 Version : :4.0,5.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.