DOCUMENT:Q293187 06-AUG-2002 [sms] TITLE :SMS: Clients Look for Old Packages on Client Access Points PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2,2.0 SP3 OPER/SYS: KEYWORDS:kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you review Server Message Block (SMB) traffic between a Systems Management Server (SMS) client and Client Access Points, you may see clients attempting to find packages (such as SO100001.pkg) in the \\%CAPSERVER%\CAP_%sitecode%\PkgInfo.box folder that have been deleted from the SMS Administrator console. This is an example of this traffic that you can see with Network Monitor: Client->CAP C transact2 Findfirst, File = \PkgInfo.box\S0100001.PKG CAP->Client R transact2 - NT Error, System, Error, Code - (15) STATUS_NO_SUCH_FILE The Smsapm32.log file contains the following entry: TEST : The constructed file path is '\\SERVER01\CAP_SO1\PkgInfo.box\S0100001.PKG'. TEST : IsCurrent(\\SERVER01\CAP_SO1\PkgInfo.box\S0100001.PKG) = TRUE~ SCHED DATA : Failed to get package object.~ RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== To work around this problem: 1. Make note of the package ID for all existing packages in the SMS Administrator console. 2. On the client, manually delete %packageid%.00? files in the %SystemRoot%\MS\Sms\Clicomp\Apa\Jobs\Complete folder that are not noted as existing packages. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. MORE INFORMATION ================ You can safely ignore this problem in most circumstances. Additional query words: prodsms cap caps ====================================================================== Keywords : kbsms200preSP4fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 Version : :2.0,2.0 SP1,2.0 SP2,2.0 SP3 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.