DOCUMENT:Q293662 01-AUG-2001 [sms] TITLE :SMS: Your User Account May Be Repeatedly Locked Out in a Domain PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2,2.0 SP3 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to use your user account in a domain, you may repeatedly be locked out. CAUSE ===== This problem can occur if a computer that is running Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) is logged on to the network with a domain account whose password had been changed on a different computer. The Windows 95-based, Windows 98-based, or Windows Me-based computer is still using the previous account information when it attempts to perform Systems Management Server (SMS) tasks, such as, when it checks for new software distributions or transfers inventory information. The use of the previous password can cause the domain account to lock out a user account. The user that has logged on to the computer is using the password that the user had originally used to log on to the computer, not the new password that had been changed on another computer. The SMS client computer continues with its normal SMS processes and can continually lock out the user account until the client is logged off from the computer. WORKAROUND ========== To work around this problem, go to the original computer (the logged-on computer that is locking out the user account) and log off from the computer. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ This problem is a limitation of the Windows 95, Windows 98, and Windows Me platform: To only perform network activity in the context of the logged-on user. The Microsoft Windows NT and Microsoft Windows 2000 platforms do not have this limitation. Additional query words: ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbWinMEsearch kbSMSSearch kbWin95search kbWin98search kbZNotKeyword3 kbWin98 kbWinME kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 Version : :2.0,2.0 SP1,2.0 SP2,2.0 SP3 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.