DOCUMENT:Q297870 09-MAY-2002 [sms] TITLE :SMS: Status Message Flood from Child or Secondary Servers PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2,2.0 SP3 OPER/SYS: KEYWORDS:kbenv kbtool kbMMC kbServer kbsms200 kbsms200bug kbSiteComp kbStatSum kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== Systems Management Server (SMS) version 2.0 child or secondary sites may cause a "storm" of status messages to be sent to the primary site. Specifically, Site Control Manager may repeatedly create 10 status messages each second. The following information is an example of one iteration of the problem: ------ Processing delta site control file "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1"... the delta site control file "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1" contains a record submitted by server component SMS_SITE_CONTROL_MANAGER running as user SMSService on computer CAIXATEST on Fri Apr 20 21:21:42 GMT. TATMSG: ID=2808 WARNING: The "Site Definition" item in a record contained in delta site control file "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1" specifies an invalid public key for decrypting the SMS service account and password. This record and the remaining records in the file are unusable. TATMSG: ID=2847 Deleted file "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1". WARNING: Aborted processing of delta site control file "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1". TATMSG: ID=2800 TATMSG: ID=508 TATMSG: ID=2804 ------ The preceding iteration takes less than a second to complete. Typically two iterations each second occur, which equals 10(5*2) status messages a second. 10*60*60 equals 360,000 status messages an hour. CAUSE ===== This problem can occur if both of the following conditions exist: - The time zone has been changed. - The system Microsoft Windows NT Cryptography key has been reset. NOTE: As of June 28, 2001, Microsoft NetMeeting with Remote Desktop sharing enabled is known to reset the Windows NT Cryptography key. However, other programs may also reset the key and satisfy the second condition for this problem to occur. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. Additional query words: prodsms sitectrl ====================================================================== Keywords : kbenv kbtool kbMMC kbServer kbsms200 kbsms200bug kbSiteComp kbStatSum kbsms200preSP4fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 Version : :2.0,2.0 SP1,2.0 SP2,2.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.