DOCUMENT:Q298566 11-DEC-2001 [winnt] TITLE :"Stop 0x0000000A" Err Msg When You Use Nwfs.sys Redirector PRODUCT :Microsoft Windows NT PROD/VER::4.0 SP6 OPER/SYS: KEYWORDS:kb3rdparty kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP6, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the IntranetWare Client Redirector for Windows NT (the Nwfs.sys file) by Novell Netware that is dated before May 2001, you may receive the following error message on a blue screen: Stop 0x0000000A (0x0003aa0c, 0x00000002, 0x00000000, 0xf7026aea) NOTE: The contents of the error message may vary. CAUSE ===== This behavior can occur because the user memory is not locked before it is passed to both the Transmission Control Protocol (TCP) driver and the local area network (LAN) driver. Most of the time the IntranetWare Client Redirector for Windows NT works because the memory is not paged out. RESOLUTION ========== To resolve this behavior, contact Novell for an updated Nwfs.sys driver. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : kb3rdparty kberrmsg Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp6 kbNTTermServSearch Version : :4.0 SP6 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.