DOCUMENT:Q301385 19-JUL-2001 [sms] TITLE :SMS: The Offermgr.log File Entry May Be Misleading PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbinterop kbConfig kbServer kbsms200 kbsms200bug kbAdvertisement kbSoftwareDist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In a three-tiered hierarchy, you may want to construct and distribute all software from a central site. If this distribution is performed, and you have not defined any direct addresses from the central site to a grandchild site, the packages that are destined for the grandchild site must first be processed and forwarded by a child site. When the package reaches the grandchild site, the package is advertised and installed without any difficulties. In situations where you have not configured the distribution points for the child site, the package is forwarded to the child site correctly. However, if you examine the Offermgr.log, you may observe the following log entry: Package xxxxxxxx is not ready, will not offer clients offer xxxxxxxx. This entry in the log seems to indicate an error. However, all of the distributions proceed without any difficulties. CAUSE ===== This problem can occur because you have not defined any distribution points at the child site. If a distribution point is defined at the child site, this log entry is not logged. WORKAROUND ========== To work around this problem, enable a distribution point at the child site. You do not have to actually use the distribution point, you only need to have the one distribution point configured. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ Systems Management Server (SMS) can only be routed by means of an intermediate site on condition that you have not set up an address to the grandchild site, or if there is an address, it is currently unavailable. If there is an address from the central site to the grandchild site, and it is open, SMS does not route through the child (intermediate) site. Additional query words: prodsms ====================================================================== Keywords : kbinterop kbConfig kbServer kbsms200 kbsms200bug kbAdvertisement kbSoftwareDist Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.