DOCUMENT:Q304291 11-DEC-2001 [winnt] TITLE :Intermittent Blue-Screen Error Messages in Terminal Server PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbtool kbTSE400preSP7fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== Under high-stress conditions (such as a large number of user logons), your Windows NT Server version 4.0, Terminal Server Edition-based computer may stop responding (hang), and you may receive the following error message on a blue screen: STOP 0x0000001e (0xc0000005, 801207fb, 00000001, 00100598) CAUSE ===== This problem can be caused by windows list pool (Uswl) allocation overruns that can cause pool damage to valid pools that are allocated near it. RESOLUTION ========== To resolve this problem, apply the fix that is described in the "Resolution" section of the following Microsoft Knowledge base article: Q294196 'Stop 0x0000001E' in Win32k.sys on Windows NT 4.0 Terminal Server STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbenv kberrmsg kbtool kbTSE400preSP7fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : :4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.