DOCUMENT:Q307778 09-MAY-2002 [sms] TITLE :SMS: Site Component Manager May Not Be Started After Upgrade PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbenv kbtool kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply Systems Management Server (SMS) version 2.0 Service Pack 4 (SP4), the SMS Site Component Manager service may not run. This problem may occur after you apply any SMS service pack. CAUSE ===== This problem can occur if you apply SMS 2.0 SP4 immediately after the initial installation of the site. After the initial installation, the installation process may not have finished to the point where the SMS services have been started. WORKAROUND ========== To work around this problem, start the Site Component Manager service service manually by using the Services tool in Control Panel. To prevent the problem, after the initial site installation, wait until all SMS services are started before you apply a service pack. SMS services on a primary site include: SMS_SITE_COMPONENT_MANAGER SMS_EXECUTIVE SMS_SQL_MONITOR SMS Services on a Secondary Site include: SMS_SITE_COMPONENT_MANAGER SMS_EXECUTIVE STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. Additional query words: prodsms sitecomp stopped ====================================================================== Keywords : kbenv kbtool kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.