DOCUMENT:Q311718 11-JUN-2002 [sna] TITLE :Unable to Suppress SNA/HIS Client SnaBase Pop-up Error Dialogs PRODUCT :Microsoft SNA Server PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 OPER/SYS: KEYWORDS:kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbhis2000 kbsna400sp4 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SUMMARY ======= SNA Server and Host Integration Server (HIS) 2000 clients display pop-up error dialog boxes when SnaBase detects various errors. For example, if SnaBase is unable to open a sponsor connection to an HIS 2000 server, the following pop-up error dialog box will be displayed: Host Integration Server - ERROR # 1003 SnaBase could not open a sponsor connection to server These SnaBase error dialogs cannot be suppressed on SNA Server and HIS 2000 clients. MORE INFORMATION ================ SNA Server 4.0 -------------- A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior described in this article and should be applied only to systems having a specific need for it. This feature may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by the lack of this feature, Microsoft recommends that you wait for the next Microsoft SNA Server version 4.0 service pack that contains this feature. To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this feature should have the following file attributes or later: +--------------------------------+ | File name | Date | Time | +--------------------------------+ | Snabase.exe | xx/xx/xx | xx:xx | +--------------------------------+ NOTE: Date and time information will be provided as soon as it becomes available. NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. Host Integration Server 2000 ---------------------------- A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior described in this article and should be applied only to systems having a specific need for it. This feature may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by the lack of this feature, Microsoft recommends that you wait for the next Microsoft Host Integration Server 2000 service pack that contains this feature. To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this feature should have the following file attributes or later: +--------------------------------+ | File name | Date | Time | +--------------------------------+ | Snabase.exe | xx/xx/xx | xx:xx | +--------------------------------+ NOTE: Date and time information will be provided as soon as it becomes available. NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. After you apply the update, all SnaBase popup error dialog boxes can be suppressed by adding a registry entry, as follows. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. SNA Server Client for Windows 9x and HIS 2000 End-User Client: 1. Start Registry Editor (Regedt32.exe). 2. Locate and click the following key in the registry: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/SnaBase/Parameters 3. From the Edit menu, click Add Value, and then add the following registry value: Value name: Quiet Data type: REG_SZ Value data: YES If this key is not added prior to initializing SnaBase for the first time on an HIS 2000 End-User client, the key will have to be added to the following location: HKEY_CURRENT_USER/SOFTWARE/Microsoft/SnaBase/Parameters 4. Quit Registry Editor. HIS 2000 Admin Client: 1. Start Registry Editor (Regedt32.exe). 2. Locate and click the following key in the registry: - If SnaBase is configured to run as an application: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/SnaBase/Parameters - If SnaBase is configured to run as a service: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/SnaBase/Parameter 3. From the Edit menu, click Add Value, and then add the following registry value: Value name: Quiet Data type: REG_SZ Value data: YES 4. Quit Registry Editor. Additional query words: ====================================================================== Keywords : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbhis2000 kbsna400sp4 Technology : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ400SP4 Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.