DOCUMENT:Q313353 11-DEC-2001 [sms] TITLE :SMS 2.0 SP3 Is Required to Support Windows XP Clients PRODUCT :Microsoft Systems Management Server PROD/VER::1.2,2.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.2, 2.0 ------------------------------------------------------------------------------- SUMMARY ======= Systems Management Server (SMS) 2.0 Service Pack 3 (SP3) is the minimum requirement for supporting Microsoft Windows XP Professional-based computers as clients. Not all versions of Windows XP are supported, nor do all versions of SMS support Windows XP. MORE INFORMATION ================ - Earlier service packs for SMS 2.0, including Service Pack 2 (SP2), do not support Windows XP Professional as a client. - SMS 1.2 does not support Windows XP as a client. - No version of SMS supports Microsoft Windows XP Home Edition as a client. - 64-bit versions of Windows XP are not currently supported as SMS 2.0 clients in either 32-bit or 64-bit mode. - No version of SMS currently supports Microsoft Windows XP Embedded as a client. - Additional Quick Fix Engineering (QFE) updates or hotfixes may also be required for Windows XP-based clients. SMS components that are fully supported with no qualifications include: Client Installation Hardware Inventory Software Inventory Network Monitor The following SMS components are supported with some qualifications: - Software Distribution - When it is initially installed, SP3 Software Distribution cannot target Windows XP-based client computers. This occurs because Windows XP is not recognized by Windows Management Instrumentation (WMI). To add Windows XP to the list of operating systems that SMS uses to target software distribution, install the SP3 hotfix that is described in the following Microsoft Knowledge Base article: Q308271 How to Add Windows XP Professional As a Target Platform to SMS 2.0 SP3 - Remote Tools - This feature is supported on SMS clients that run Windows XP with a new accelerated video driver. This driver is delivered when the client is upgraded to SP3 or when an SP3 client is initially installed. The Remote Tools feature is supported by using the RLE compression method instead of the default LZH compression method. - Software Metering - There is limited support for software metering of Windows XP. SMS cannot perform software metering of 16-bit programs on a Windows XP-based client. For additional information about adding Windows XP Professional as an SMS client, click the article number below to view the article in the Microsoft Knowledge Base: Q310614 SMS: The SMS Client Is Not Supported on 64-Bit Versions of Windows XP For additional information about support for Windows XP, visit the following Microsoft Web site: http://www.Microsoft.com/smsmgmt/techdetails/newsupport.asp Additional query words: ====================================================================== Keywords : kbenv Technology : kbSMSSearch kbSMS120 kbSMS200 Version : :1.2,2.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.