DOCUMENT:Q315834 13-MAY-2002 [sms] TITLE :SMS: Remote Control Events Not Listed in Security Event Log PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you remotely control a Microsoft Windows NT-based or Microsoft Windows 2000-based Systems Management Server (SMS) client, event messages are written to the Security event log. These messages indicate that a remote control session has been started. However, when you remotely control a Microsoft Windows XP-based client, no event messages are logged to indicate a remote control session. CAUSE ===== With Windows XP, the Security event log is for operating system use only. Therefore, SMS cannot register and log events in the Security event log. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. MORE INFORMATION ================ Starting with SMS 2.0 Service Pack 4 (SP4), all "SMS Remote Control" events are recorded in the Application event log for all Windows versions. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms200preSP4fix Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.