DOCUMENT:Q316793 15-AUG-2002 [iis] TITLE :IIS5: Greenland Not Displayed As Option in Certificate Wizard PRODUCT :Internet Information Server PROD/VER::2000,2000 SP1,2000 SP2,5.0 OPER/SYS: KEYWORDS:kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 - Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Professional - Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Server - Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Advanced Server ------------------------------------------------------------------------------- SYMPTOMS ======== When you request a certificate in Internet Information Services (IIS), the entries for Greenland (GL) is missing under Country/Region. NOTE: This option is available in IIS 4.0. WORKAROUND ========== To work around this behavior, use one of the following methods: Method 1 -------- Install Microsoft Windows NT 4.0 and Microsoft IIS 4.0, request the certificate, and then upgrade to Windows 2000. Method 2 -------- Request a certificate on a Windows NT 4.0-based computer that is running IIS 4.0, and then import it into the Windows 2000-based computer. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q300399 Countries Missing from List in the IIS Certificate Wizard Additional query words: ====================================================================== Keywords : kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbiisSearch kbiis500 kbWinAdvServSearch kbWin2000AdvServSP2 kbWin2000AdvServSP1 kbWin2000ProSP2 kbWin2000ProSP1 kbwin2000ServSP1 kbwin2000ServSP2 Version : :2000,2000 SP1,2000 SP2,5.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.