DOCUMENT:Q320949 15-AUG-2002 [winnt] TITLE :PRB: 1394 Devices Stop Responding During Isochronous Transfers PRODUCT :Microsoft Windows NT PROD/VER:: OPER/SYS: KEYWORDS:kbOSWin2000fix kbWin2000sp3fix kbWinXPsp1fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 2000 - Microsoft Windows XP Home Edition - Microsoft Windows XP Professional ------------------------------------------------------------------------------- SYMPTOMS ======== When a 1394 device performs an isochronous transfer, this operation may be unsuccessful if certain non-page aligned data buffers are used. CAUSE ===== If a 1394 device driver passes non-page aligned data buffers at REQUEST_ISOCH_ATTACH_BUFFERS time and uses the DESCRIPTOR_SYNCH_ON_SY flag in the attached isoch descriptors, you may receive an error message on a blue screen. Note that not all non-page aligned buffers cause this behavior. This behavior occurs if Ohci1394.sys does not correctly map the ScatterGather DMA array. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English-language version of this fix should have the following file attributes or later: Date Time Version Size File name Operating system ------------------------------------------------------------------------- 07-Mar-2002 10:51 5.0.2195.5040 37,712 OHCI1394.SYS Windows 2000 11-Mar-2002 12:18 5.1.2600.34 55,552 OHCI1394.SYS Windows XP STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3. Additional query words: kbAppCompat kbBaseOS bluescreen fail crash ====================================================================== Keywords : kbOSWin2000fix kbWin2000sp3fix kbWinXPsp1fix Technology : kbWinXPHome kbWinXPPro kbWinXPProSearch kbWinXPHomeSearch kbWinXPSearch Version : : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.