DOCUMENT:Q321775  30-MAY-2002  [winnt]
TITLE   :Error Loading Gdi.exe Connecting to Terminal Server
PRODUCT :Microsoft Windows NT
PROD/VER::4.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you try to start a Terminal Server client session, you may receive the
following error message:

   Error loading GDI.EXE

CAUSE
=====

This issue may occur if both of the following conditions are true:

 - You are using a Microsoft Windows 95-based computer to connect to the
   Terminal server.

   -and-

 - The Windows 95-based computer is using a video card that uses hardware
   acceleration.

RESOLUTION
==========

To resolve this issue, reduce the graphics acceleration setting. To do so,
follow these steps:

1. Right-click My Computer, and then click Properties.

2. Click the Performance tab, click Graphics, and then reduce the Hardware
   Acceleration slider by one notch.

3. Click OK, and then click Close.

4. Click Yes when you are prompted to restart your computer.

5. Try to start a Terminal Server Client session. If you receive the error
   message again, repeat steps 1 through 4, and reduce the Hardware Acceleration
   slider by another notch.

Additional query words:

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbprb

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