DOCUMENT:Q323146 29-MAY-2002 [sms] TITLE :SMS: Status Messages Are Not Processed PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you create a new Status Filter rule in the Systems Management Server (SMS) Administrator console, no new status messages may be processed or summarized at the site. This may occur no matter how you configured the rule, or where you put the rule in the list of Status Filter rules. When this problem occurs, the following entry may be recorded in the Statmgr.log file when the SMS_STATUS_MANAGER component starts: ERROR: The component item for SMS_STATUS_MANAGER in the master site control file does not contain property list items for a status filter named "SMS_STATUS_MANAGER", or those property lists are corrupt or badly formatted. Additionally, the following log entry may be recorded many times: Sleeping for 60 seconds... A new version of the master site control file is not available yet. CAUSE ===== This problem may occur if there are leading or trailing spaces in the name of the Status Filter rule. Note that the name of a Status Filter rule can contain up to 1,024 characters, but only the first 250 characters appear in the SMS Administrator console. WORKAROUND ========== To avoid this issue, make sure that Status Filter rule names do not contain leading or trailing spaces. If a Status Filter rule name contains a leading or trailing space, you must delete the rule and then re-create it. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: prodsms statmgr ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.