DOCUMENT:Q327356 12-AUG-2002 [sna] TITLE :FIX: Event 25 Error Messages Are Logged for Each Print Job PRODUCT :Microsoft SNA Server PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbhis2000 kbhis2000bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SUMMARY ======= When you configure 3270 print sessions and 5250 print sessions to use a Printer Definition Table (PDT) file, you may receive Event 25 error messages similar to the following in the Application Event Log for each print job that the print session processes: Event ID: 25 Source: SNA Virtual Print Driver Description: If your print output is correct, this warning can be ignored. If your session has "Printer Language is Hewlett-Packard (HP) PCL" selected, then the SNA Virtual Print Driver has not recognised your PaperSize (1) or Orientation (1) setting. If your job output has incorrect PaperSize or Orientation, use GDI printing or put the definitions in the START_JOB macro in your PDT file. If your session is not configured for HP PCL, the SNA Virtual Print Driver cannot automatically apply PaperSize and Orientation Admin settings. If your job output has incorrect PaperSize or Orientation, use GDI printing or put the definitions in the START_JOB macro in your PDT file. Print Session: . Printer: . This behavior can cause the Application Event Log to fill up on computers that print a large number of print jobs. MORE INFORMATION ================ A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior that is described in this article. Apply it only to systems that specifically need it. This feature may receive additional testing. Therefore, if your system is not severely affected by the lack of this feature, Microsoft recommends that you wait for the next Microsoft Host Integration Server 2000 service pack that contains this feature. To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name -------------------------------------------------------- 09-Aug-2002 12:25 5.0.0.900 274,704 Winvprt.dll 09-Aug-2002 12:25 5.0.0.900 90,384 Snaprint.exe NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. The print service that is included with Host Integration Server 2000 was designed to log an Event 25 error message for each print job when the print service cannot recognize the paper size, orientation, or paper source that you specified in the printer's DEVMODE structure. Because most print jobs print correctly even when Event 25 error messages are logged, it was determined that a reduction in the frequency of Event 25 error messages would help to prevent unnecessary message logging. After you apply the update, the print server logs an Event 25 error message only when the print session is initially activated. The event is not logged for each print job that is processed by the print session. REFERENCES ---------- For additional information about print server related Event 25 error messages, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q325925 FIX: Event 25 Error Message Is Logged When You Create a Print Session by Using Snacfg.exe Q327359 FIX: Event 25 Error Message Is Logged When the Printer Is Configured to Use the Upper Paper Tray Additional query words: ====================================================================== Keywords : kberrmsg kbhis2000 kbhis2000bug Technology : kbAudDeveloper kbHostIntegServ2000 Version : : Issue type : kbinfo Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.