DOCUMENT:Q103110 12-JUN-1999 [homegame] TITLE :Golf: ATI Ultra Video Drivers May Cause System to Lock Up PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Golf for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use an ATI Ultra video driver while playing Microsoft Golf version 1.0, your system may lock when switching between active Windows-based applications. This problem may occur if you are using the 1024 x 768, 800 x 600, or 640 x 480 resolution ATI Ultra video drivers dated 4/22/92. RESOLUTION ========== There are two resolutions to work around this problem: 1. Click Standard VGA from Windows Setup for Display. 2. Do not use ALT+TAB to bring up another application while in the Post Shot Selections dialog box while using the ATI Ultra video drivers. MORE INFORMATION ================ This problem will not occur using the Forward selection from the Post Shot Selections dialog box. Steps to Reproduce Problem -------------------------- 1. Open or switch to Notepad on a system that is using an ATI Ultra video driver dated 4/22/92. Minimize Notepad. 2. Open or switch to Microsoft Golf. 3. After hitting the ball, click Reverse from the Post Shot Selections dialog box to view the shot in reverse. 4. Once the reverse shot is completed, the Post Shot Selections dialog box will appear again. 5. Press CTRL+ESC to display the Task List. Click Notepad and click Switch To. 6. Minimize Notepad. 7. In Golf, click Reverse again from the Post Shot Selections dialog box. The mouse and keyboard will now be locked (that is they will not respond). Additional query words: 1.00 ATI Ultra hang hung locked-up lock up crash freeze frozen ====================================================================== Keywords : Technology : kbHomeProdSearch kbGamesSearch kbGolfSearch kbGolf100 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.