DOCUMENT:Q178399 23-MAR-1999 [exchange] TITLE :Exchange Client Not Displaying Message Text Correctly PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you open a message composed in Wordmail that contains text altered by subscripting or by character positioning of a group of characters where the point positioning is greater than the point size of the text, the text becomes invisible in an Exchange client and/or Wordpad. CAUSE ===== This problem is caused by the differences in the RTF specifications between Word97 and Outlook and WordPad and Exchange. WORKAROUND ========== To work around this problem, do not format the text in this way, or use the Outlook client as the primary messaging client. Additional query words: formatted text Outlook RTF ====================================================================== Keywords : Technology : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.