DOCUMENT:Q181834 22-JUN-2001 [exchange] TITLE :Message ID Tab Missing in Properties of a Message PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:8.00,8.01,8.02,8.03 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03, used with: - the operating system: Microsoft Windows 98 - the operating system: Microsoft Windows 95 - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03, used with: - the operating system: Microsoft Windows NT - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Outlook Client and view properties for a message in the Properties dialog box, the Message ID tab may be missing. CAUSE ===== The Message ID tab functionality comes from an installable add-in named Exchange Extensions. The Exchange Extensions are stored in the extension configuration file (Emsuix.ecf), which you can install using the Add-In Manager. You can have the Exchange Server service installed and not have the Exchange Extensions add-in installed; however, the Exchange Extensions add-in is installed by default. WORKAROUND ========== To install the Exchange Extensions add-in, follow these steps: 1. On the Tools menu, click Options and then click the General tab. 2. Click the Add-In Manager button and then click the Install button to open the \Office\Addins folder. 3. Select Emsuix.ecf and click Open. 4. Exchange Extensions should be listed in the Add-Ins dialog box. Click OK and then click OK again to close all dialog boxes. MORE INFORMATION ================ For more information about installing add-ins, do the following: 1. Type "add-in" in the Office Assistant, and click Search. 2. Click "Load, install, or remove an add-in." ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook97Search kbZNotKeyword3 Version : WINDOWS:8.00,8.01,8.02,8.03 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.