DOCUMENT:Q120586 08-NOV-2001 [homegame] TITLE :Encarta/Golf/MSB Ocean ErrMsg: Unhandled Exception Detected PRODUCT :Microsoft Home Games PROD/VER::1.0,2.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kberrmsg kbsoundkbbuglist kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Golf for Windows, version 2.0 - Microsoft Encarta 97 Encyclopedia for Windows - Microsoft Encarta Encyclopedia 97 Deluxe for Windows - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 - the operating system: Microsoft Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you start one of the programs listed at the top of this article, the following error message may occur when certain S3 video drivers are being used by Windows 3.x: GOLF ---- Win32s - Error in GLFMOD20.EXE Unhandled Exception detected. (Code: 0xC0000005) Application will be terminated ENCARTA ------- Win32s - Error in ENC97.EXE Unhandled Exception detected. (Code: 0xC0000005) Application will be terminated MSB OCEAN --------- Win32s - Error in MSBSEA.EXE Unhandled Exception detected. (Code: 0xC0000005) Application will be terminated CAUSE ===== This error message is a result of a conflict between the Win32s system files and the S3 video driver. MORE INFORMATION ================ Microsoft has confirmed that the S3 video driver version 2.1 provided by Dell Computer Systems causes conflicts with the programs listed at the top of this article. Microsoft recommends that version 1.2 or a prerelease version 2.33 of the S3 video driver be used with the above programs. Either of these drivers can be obtained by contacting Dell Computer Systems. NOTE: The prerelease version of the S3 video driver will not provide the 1024 x 768 video resolution usually found in other high resolution drivers. Dell Computer System may correct this problem prior to a full release of the driver. The Dell products included here are manufactured by Dell Computer Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. For more information about Dell Computer Systems' products, contact the company at: Dell technical support: (800) 624-9896 Dell BBS: (512) 728-8528 Additional query words: unhandled exception win32s encarta 97 kbmm homemm ====================================================================== Keywords : kb3rdparty kbdisplay kberrmsg kbsound kbbuglist kbfaq Technology : kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbZNotKeyword6 kbEncartaSearch kbGamesSearch kbZNotKeyword kbGolfSearch kbKidsSearch kbEncartaEncycSearch kbScholasticOcean kbGolf200 kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbMSBSearch Version : :1.0,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.